Front Desk Coordinator
About The Position
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. As our Front Desk Coordinator, you are the face of our practice. This isn't just a receptionist role, you are a critical facilitator of our daily patient flow and clinical schedule. Working closely with our experienced administrative team, you will ensure our digital check-in systems run flawlessly and our patients feel genuinely cared for. We don’t just manage patients; we curate an exceptional, seamless experience from the moment they first connect with us. We are looking for a tech-savvy, warm, and highly organized professional to join our administrative team.
Requirements
- Completion of high school or equivalent is required.
- Proven administrative experience with a track record of growth or improvement within previous positions.
- Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
- Experienced with customer service techniques, ensuring a superior patient experience.
- Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
- Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
- Punctuality is essential, as our day begins promptly at 7:00 AM to prepare for our first patients.
Nice To Haves
- Previous oral surgery, dental, or medical experience is preferred.
- Comfortable navigating practice management software (OMSVision or similar software experience is highly valued) and operating in a modern, chartless environment.
- A natural ability to build rapport quickly, show deep empathy, and deliver a five-star service experience to anxious patients.
Responsibilities
- Warmly greet patients, manage a smooth digital check-in process, and maintain an inviting reception environment.
- Oversee our online registration platform, ensuring all patient files, demographics, and referral details are complete and compliant prior to arrival.
- Answer incoming inquiries with exceptional professionalism, route calls effectively, and manage correspondence with referring dental offices.
- Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
- Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
