Front Desk Coordinator

Seekr • Reston, VA

5d • Hybrid

About The Position

The Front Desk Coordinator is the first point of contact for visitors, clients, and employees, and serves as the operational hub for front-of-house and office support functions. This role is responsible for visitor management and security compliance, guest hospitality, mail/shipping coordination, kitchen and supply management, and lunch coordination. This position requires professionalism, discretion, and strict adherence to visitor control procedures consistent with facility security requirements.

Requirements

• High school diploma or equivalent required
• 1–3+ years of experience in a front desk, reception, office coordination, or hospitality role
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Highly organized with strong attention to detail, particularly regarding ID verification and visitor log accuracy
• Ability to multitask in a fast-paced environment
• Proficiency in Microsoft Office (Outlook, Word, Excel) and visitor management/badging systems
• Discretion in handling sensitive information
• Must be able to obtain and maintain a Top Secret clearance
• Ability to sit/stand at a front desk for extended periods
• Ability to lift/move light packages and supplies (up to ~25 lbs)
• Ability to move throughout office/facility to escort guests and manage kitchen/supply areas

Responsibilities

• Greet all visitors, employees, and vendors in a professional and welcoming manner
• Verify visitor identity via valid, government-issued photo ID; ensure all visitors sign in and sign out per facility visitor log/security protocol; and issue/collect visitor badges as required
• Notify the designated host immediately via message/chat/email/phone upon guest arrival
• Direct guests to the coffee/tea station and seat them in the lobby or the appropriate scheduled conference room, monitoring the room booking calendar to confirm assignments and avoid conflicts
• Maintain a professional, secure, and organized reception/lobby area at all times, and maintain visitor logs in accordance with company security/compliance requirements
• Serve as the primary point of contact for the Reston office, the go-to resource for employees' questions about the space, day-to-day logistics, and office norms
• Receive, log, and distribute incoming mail and packages
• Prepare, process, and track outgoing shipments (e.g., FedEx, UPS, USPS, courier services)
• Maintain shipping/receiving logs and resolve delivery discrepancies
• Stock and maintain kitchen supplies (coffee, tea, snacks, paper goods, utensils, etc.)
• Monitor inventory levels and place orders for kitchen and general office supplies as needed
• Maintain cleanliness and organization of kitchen/break room areas
• Set up and break down weekly office lunches (tables, serving stations, cleanup)
• Coordinate and place weekly lunch orders for the office, managing dietary restrictions, and vendor relationships
• Order and coordinate lunch/catering for ad hoc office meetings, client visits, and events as requested, managing dietary restrictions, and delivery timing
• Assist with scheduling and calendar coordination for shared spaces
• Maintain office equipment (printers/copiers) and coordinate service calls or supply replenishment
• Assist with facility escorting, safety checks, or light facilities coordination
• Support other administrative tasks and special projects as assigned

Benefits

• Meaningful Mission & Impact
• Equity Ownership
• Unlimited PTO
• 14 paid company holidays
• Flexible hybrid work environment
• Competitive Total Rewards
• 401(k) with Company Match
• Medical, dental, vision, and life insurance coverage starting day one—for you and your family
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED