Front Desk Coordinator

Florida Digestive Health Specialists LLP • Tampa, FL

15h • Hybrid

About The Position

The Front Desk Coordinator serves as the first point of contact for patients, visitors, and healthcare professionals, creating a welcoming and professional experience. This role is essential to maintaining efficient front office operations, including patient check-in, scheduling, and communication with clinical staff. The ideal candidate is organized, detail-oriented, and committed to providing exceptional patient service across multiple locations.

Requirements

• High school diploma or equivalent
• Previous experience in a medical/healthcare setting
• Prior front desk or administrative experience
• Proficiency with EHR systems and Microsoft Office
• Strong communication and interpersonal skills
• Ability to handle sensitive information with discretion
• Bilingual (required)
• Ability to travel and work across multiple office locations
• Excellent organizational and multitasking abilities
• Strong attention to detail and problem-solving skills
• Commitment to patient confidentiality and HIPAA compliance

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner
• Schedule, reschedule, and manage appointments using EHR systems
• Verify patient demographics, insurance information, and required documentation
• Answer and route incoming phone calls appropriately
• Maintain accurate and confidential patient records in compliance with HIPAA
• Communicate effectively with medical staff regarding patient arrivals and needs
• Assist with billing inquiries and process patient payments as needed
• Maintain a clean, organized, and fully stocked front desk area
• Support administrative tasks such as data entry, filing, and reporting

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees