Front Desk Coordinator- Arvada, CO

The Joint Chiropractic•Arvada, CO

4d•Onsite

About The Position

The Joint Chiropractic is seeking a driven and passionate Front Desk Coordinator to join their team. This role is ideal for individuals who are goal-oriented, self-motivated, and proactive, with a passion for health and wellness and a love for sales. The company offers opportunities for career growth and advancement within a world-class organization that provides exceptional service to its patients. This position focuses on gaining memberships to meet sales goals, greeting and checking in patients, managing patient flow, and educating patients on wellness offerings.

Requirements

High school diploma or equivalent (GED).
At least one year of previous Sales Experience.
Strong phone and computer skills.
Ability to prioritize and perform multiple tasks.
Strong customer service orientation and ability to communicate effectively with members and patients.
Willingness to learn and grow.
Ability to stand and/or sit for long periods of time.
Ability to lift up to 50 pounds.

Nice To Haves

Office management or marketing experience a plus!
Share personal Chiropractic experience and stories.
Educate Patients on wellness offerings and services.

Responsibilities

Provide excellent services to members and patients.
Gain memberships to meet sales goals.
Greet members and patients upon arrival and check them in to see the Chiropractor.
Answer phone calls.
Re-engage inactive members.
Stay updated on membership options, packages, and promotions.
Recognize and support team goals and create and maintain positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Present and sell memberships and visit packages.
Keep management apprised of member concerns and follow manager's policies, procedures, and direction.
Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Participate in marketing/sales opportunities to help attract new patients into our clinics.
Manage the flow of patients through the clinic in an organized manner.