Front Desk Coordinator

North American Dental Group • Covington, GA

2d • Onsite

About The Position

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

Requirements

• Dependability
• Skilled in quality control when handling financial information
• Skilled in performing insurance verification
• Skilled in preparing end of the day reports
• Knowledge of dental software
• Knowledge of Microsoft Office programs
• Ability to learn new programs as needed

Nice To Haves

• Associate’s degree
• 1-5 years of customer service experience
• 1-5 years of insurance experience
• 1-5 years of dental experience

Responsibilities

• Handles financial information, performs insurance verification, and prepares end-of-day reports.
• Performs clerical tasks such as sorting, opening, and distributing mail, scanning, and photocopying.
• Answers phone calls and provides information to callers.
• Greets visitors/patients.
• Schedules, verifies, and confirms patient appointments.
• Explains procedures and/or services to patients using dental knowledge.
• Presents financial policies and arrangements to patients.
• Collects co-payments and verifies insurance coverage as appropriate.
• Tracks appointments due to no-shows, cancellations, and late arrivals.

Benefits

• Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
• Comprehensive benefits package, including 401k
• Constant opportunities for career growth and continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED