Front Desk Coordinator

Victoria Park Medispa•Toronto, ON

2d•Onsite

About The Position

Victoria Park Medispa Group is seeking a Full-time Front Desk Coordinator for their Toronto Bay team. This role is crucial as the first point of contact for clients, responsible for creating positive first impressions, building trust, and ensuring clients feel confident and cared for. The company is a leader in medical aesthetics in Canada and is looking for warm, sharp, and dedicated individuals to join their team. The position is a permanent, full-time replacement role.

Requirements

1–2 years of experience in an administrative, coordination, or client-facing role
Strong communication skills both verbal and written
Comfort with sales conversations and guiding clients toward the right services
Excellent organizational skills and sound judgment
Strong computer literacy and administrative confidence
Ability to follow processes accurately with limited supervision
Flexibility to support clinic scheduling needs

Nice To Haves

Experience in a clinic or healthcare setting is an asset
Background or interest in aesthetics and wellness is a strong asset

Responsibilities

Welcoming clients in person and on the phone with warmth, professionalism, and confidence
Guiding clients through questions about our medical aesthetic treatments
Booking appointments and ensuring schedules are optimized for physicians and technicians
Managing patient check-ins, checkouts, and re-bookings seamlessly
Processing medical billing and invoices with accuracy and discretion
Providing administrative support to physicians and the Operations Manager
Jumping into special projects and supporting clinic operations as needed
Making sure no detail slips through the cracks