Front Desk Coordinator

Easter Seals Florida • Deland, FL

1d • $15 - $18 • Onsite

About The Position

Easterseals Florida is seeking a warm, organized, and customer-focused Front Desk Coordinator to welcome and support children, parents, and caregivers in our pediatric clinic. This role is perfect for someone friendly, patient, detail-oriented, and comfortable in a fast-paced healthcare environment. You’ll be the first smiling face families see and a key part of keeping our center running smoothly.

Requirements

• High School diploma required; Associate’s preferred
• Experience working with children or families preferred
• Minimum 1 year of office/administrative experience
• Healthcare or pediatric setting experience a plus
• Proficient in Outlook, Excel, and Word
• Strong customer service, communication, and multitasking skills
• Able to handle confidential information with maturity and empathy
• Professional and flexible
• An energetic, resourceful and professional individual who will promote a positive, respectful and team-based environment
• Ability to meet our approved driver qualifications in order to drive your personal vehicle, as required, for program-related needs (minimum age of 21 and good driving history)

Responsibilities

• Greet families warmly in person and by phone
• Answer calls, emails, and inquiries professionally
• Maintain a calm, child-friendly front desk environment
• Support scheduling, appointment confirmations, and staff calendars
• Communicate schedule updates and clinic policies to families
• Collaborate on center events and décor
• Manage incoming/outgoing mail and documentation
• Prepare letters/reports in Word; update Excel databases
• Collect and maintain accurate intake and client records (HIPAA compliant)
• Process payments and assist with basic billing/insurance tasks
• Manage supplies and coordinate work orders
• Assist with community outreach events

Benefits

• Live and on demand Professional Development opportunities
• Medical, Dental, and Vision Plans
• Paid Holidays, Vacation, Sick, and Personal Time
• Employee Assistance Program
• Several Supplemental Insurance Policies
• 403B Savings Plan
• Easterseals Cares Wellness Program
• Work Life Balance
• The Opportunity to Make a Difference in the Community and the Organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED