Front Desk Coordinator - Lexington, KY
About The Position
Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world class service to every one of our patients and would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people into a rewarding career. We have continued to advance the quality and availability of chiropractic care in the Wellness industry.
Requirements
- Possess a winning attitude!
- High school diploma or equivalent (GED)
- Complete transactions using point of sale software
- Ensure all patient accounts are current and accurate
- Proficient phone and computer skills
- Participate in marketing/sales opportunities to help attract new patients into our clinics
- Able to prioritize and perform multiple tasks
- Educate patients on wellness offerings and services
- Share personal chiropractic experience and stories
- Work cohesively with others in a fun and fast-paced environment
- Able to communicate effectively with members and patients
- Manage the flow of patients through the clinic in an organized manner
- Able to stand and/or sit for long periods of time
- Able to lift up to 50 pounds on occasion
- Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Nice To Haves
- Previous customer service experience preferred
- Office management or marketing experience a plus!
Responsibilities
- Providing excellent services to members and patients
- The Wellness Coordinator’s primary responsibility is to gain memberships to meet sales goals.
- Greet members and patients upon arrival
- Check members and patients in to see the Chiropractor
- Answering phone calls
- Re-engaging inactive members
- Staying up to date on membership options, packages, and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
- Maintain the cleanliness of the clinic and organization of workspace
- Confidently present and sell memberships and visit packages
- Keep management apprised of member concerns and following manager’s policies, procedures, and direction
- Accepting constructive criticism in a positive manner and using it as a learning tool
Benefits
- Bonus Opportunity
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
