Front Desk Coordinator

Planned Parenthood Association of Utah•Salt Lake City, UT

8d•Onsite

About The Position

Our Administrative Team is seeking a Front Desk Coordinator to join us in a part-time capacity (30 hours/week). This benefits-eligible position follows a Monday through Friday schedule, typically from 9:00 AM to 3:00 PM, though we offer some flexibility in coordination with the Chief Administrative Officer. At Planned Parenthood Association of Utah, our Front Desk Coordinator is so much more than the person behind the desk; they are the welcoming face, steady presence, and organizational heartbeat of our agency. We’re looking for someone warm, dependable, highly organized, and who thrives in a fast-paced environment where no two days are the same. From greeting visitors and coordinating communications to keeping office operations running smoothly, this role is perfect for someone who takes pride in creating a professional, calm, and supportive experience for everyone who walks through our doors. Reliability is essential - this position plays a critical role in ensuring consistent front desk coverage and seamless daily operations for staff, patients, donors, and community members alike. If you’re someone who can multitask with grace, stay composed under pressure, and bring positive energy to a mission-driven workplace, we’d love to meet you.

Requirements

High school diploma (or equivalent).
At least one year of experience in a receptionist, customer service, or front-office role.
Proficiency in Microsoft Outlook, Word, and Excel.
Ability to learn electronic practice management systems.
Strong verbal communication & written communication skills with a focus on exceptional customer service.
Ability to remain calm and professional in a fast-paced, sometimes high-pressure environment.

Nice To Haves

Spanish proficiency exam

Responsibilities

Serve as the first point of contact for the agency.
Greet and direct visitors and route general emails to the appropriate departments.
Open, sort, and distribute incoming mail and packages daily.
Prepare all outgoing mail and coordinate courier/shipping services.
Monitor office supply inventory and place orders as necessary.
Ensure the lobby and common areas are professional and organized.
Provide general clerical support, including filing, scanning, and maintaining electronic records.
Assist with preparing basic correspondence and reports as directed.
Assist with reserving conference rooms for all meetings.
Schedule and coordinate lunches/catering for trainings and meetings, assist with meeting preparation, and help set up meeting spaces as assigned by the CAO.
Maintain strict confidentiality according to HIPAA and PPAU policies.
Represent PPAU in a positive, professional manner to all clients, donors, and the public.
Act as the "eyes and ears" of the front office, maintaining a calm environment and following safety procedures.
Assist with occasional errands or office-related tasks as needed.
Performing other duties as required or requested.

Benefits

Affordable medical and dental benefits, including family coverage and employer premium sharing.
Voluntary Vision, Pet Insurance, Accident & Identity Protection benefits
Company paid $150k basic life insurance.
Company paid short-term and long-term disability coverage.
403(b) and Roth plan with 4% employer match.
Generous PTO
13 paid holidays, including a float holiday and a birthday holiday.
Free subscription to CALM App.
8 weeks 100% paid parental leave after one year of service
Unlimited access to the EAP (Employee Assistants Plan)
A caring and empowering workplace culture!
Option to purchase critical illness insurance and additional life insurance including spouse and child.