Front Desk Coordinator

Harlem Family Services • Nyc, NY

13d • Onsite

About The Position

Join HARLEM FAMILY SERVICES INC as a Front Desk Coordinator and be the welcoming face of our organization! This role is essential in providing exceptional service to our clients and supporting our dedicated team in making a positive impact in the community.

Requirements

• High school diploma or equivalent; associate degree preferred.
• 2-3 years of experience in a front desk or customer service role.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and basic office equipment.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Detail-oriented with excellent organizational skills.
• Must demonstrate a compassionate and professional demeanor.

Nice To Haves

• Fluency in Spanish is a plus.

Responsibilities

• Greet and assist clients and visitors with a warm, professional demeanor.
• Manage incoming calls and direct them to the appropriate staff members.
• Schedule appointments and maintain the front desk calendar efficiently.
• Handle client inquiries and provide information about services offered.
• Maintain a clean and organized front desk area.
• Process client intake forms and ensure accurate data entry.
• Assist in administrative tasks as needed, including filing and document management.
• Collaborate with team members to enhance client experience and service delivery.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED