Front Desk Coordinator
BizTek People, Inc. | APA International Placement Consultants•Minneapolis, MN
•Onsite
About The Position
BizTek People is in search of Medical Front Desk Coordinator / Patient Services Representative for our client in Minneapolis! This role serves as the first point of contact for patients and is responsible for delivering excellent customer service while managing registration, scheduling, insurance verification, and administrative support functions.
Requirements
- High School Diploma or GED
- Minimum 1 year of healthcare front desk experience
- Epic EMR experience required
- Experience with patient registration, appointment scheduling, check-in/check-out, and insurance verification
- Reliable transportation for occasional support at a secondary clinic location
Nice To Haves
- MyChart and In-Basket experience preferred
Responsibilities
- Greet and assist patients in person and by phone
- Complete patient registration and check-in/check-out processes
- Collect and verify demographic, insurance, and financial information
- Schedule appointments and manage patient communications
- Collect co-pays and outstanding balances
- Process documentation, medical records, mail, and faxes
- Support Epic EMR, In-Basket, and MyChart workflows
- Maintain reception and patient-facing areas
- Assist with general office operations and administrative tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
