Front Desk Coordinator

Birds Barbershop • Austin, TX

60d • Onsite

About The Position

The Front Desk Coordinator is responsible for greeting clients, managing appointments, maintaining the organization of the front desk and retail areas, handling client concerns, and collaborating with barbers and cosmetologists to ensure a positive client experience. This role is available for both full-time (30+ hours/week) and part-time (12-29 hours/week) employment. The pay structure includes an hourly rate starting at $15.00/hour, plus product commission of 10% on checks and 10% added to a PTO bank. Full-time employees also have access to medical benefits, with Birds splitting the cost.

Requirements

• Upbeat and friendly demeanor
• Proficiency in managing appointment bookings, walk-ins, and phone calls
• Organizational skills to maintain a clean and stocked front desk/retail area
• Problem-solving skills to handle client concerns and inquiries
• Teamwork ability to collaborate with barbers and cosmetologists

Responsibilities

• Greets clients with a friendly and welcoming demeanor
• Manages appointment bookings, walk-ins, and phone calls
• Keeps the front desk and retail areas clean, organized, and stocked
• Handles client concerns and inquiries with a solutions-oriented mindset
• Collaborates with barbers and cosmetologists to ensure an awesome experience

Benefits

• Company parties
• Employee discounts (40% off hair services and products)
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Access to full medical benefits (Birds splits the cost)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed