Front Desk Coordinator

U.S. Oral Surgery Management•Spokane, WA

7d•$20 - $23•Onsite

About The Position

Join a Team That Truly Makes a Difference At The Center for Oral & Maxillofacial Surgery, we understand that most patients aren't walking through our doors for a routine visit—they're often anxious, in pain, or facing an unexpected procedure. That's why our front desk team is so important. We're looking for someone who is warm, detail orientated, confident, and thrives in a fast-paced environment. Someone who genuinely enjoys helping people, takes pride in staying organized, and understands that every interaction shapes a patient's experience. Our team believes in working hard, supporting one another, and creating an environment where patients feel cared for from the very first phone call until their treatment is complete. If you're someone who enjoys staying busy, loves solving problems, wants room to grow, and wants to be part of a close-knit team that values excellence and kindness, we'd love to meet you.

Requirements

High school diploma or GED.
Excellent customer service and communication skills.
Strong computer and organizational skills.
Ability to multitask in a fast-paced healthcare environment.

Nice To Haves

Experience in oral surgery, dental, or medical offices.
Experience scheduling patients and working with electronic health records.

Responsibilities

Greeting every patient with warmth, professionalism, and compassion.
Answering incoming phone calls and assisting patients with scheduling appointments.
Checking patients in and out efficiently while maintaining accuracy.
Creating and updating patient accounts.
Collecting patient payments.
Coordinating surgery schedules and ensuring appointments are prepared correctly.
Communicating with referring offices and other healthcare providers.
Keeping the front office organized while balancing multiple priorities throughout the day.
Supporting teammates wherever needed to keep the office running smoothly.