Front Desk Coordinator

Thrive PEO•Tulsa, OK

6d•$16 - $20•Onsite

About The Position

At Black Tech Street, we're building a thriving, innovative, and community-centered tech ecosystem in Tulsa. As our Front Desk Coordinator, you'll be at the heart of our headquarters, serving as the first point of contact for visitors, entrepreneurs, partners, and community members while helping ensure our office and Co-Innovation Lab operate smoothly each day. This role is ideal for someone who enjoys creating welcoming experiences, staying organized, solving problems proactively, and helping build systems that support a growing organization and mission.

Requirements

1–3 years of experience in administrative support, hospitality, customer service, office coordination, or front desk roles
Communicate clearly, professionally, and warmly with a wide variety of audiences
Stay organized and detail-oriented, even when balancing competing priorities
Take initiative and enjoy solving problems before they become problems
Enjoy juggling multiple tasks in a fast-moving environment
Are comfortable using tools such as Google Workspace or Microsoft Office
Can interact professionally with partners, executives, entrepreneurs, vendors, and community members
Feel energized by technology, innovation, and Black Tech Street's community-centered mission
Take pride in creating exceptional experiences for visitors and stakeholders

Nice To Haves

Have experience supporting events, workshops, or community programming
Have experience working in a coworking space, innovation hub, startup, nonprofit, or entrepreneurial ecosystem
Have used CRM platforms such as HubSpot
Have experience coordinating vendors, facilities, or office operations
Enjoy creating systems and improving processes

Responsibilities

Manage the Front Desk: Greet visitors, direct guests, answer incoming calls, and maintain a polished reception area. Ensure every visitor has a welcoming, professional, and memorable experience. Serve as the first point of contact for community members, partners, vendors, and guests. Maintain a welcoming, professional, and fully operational headquarters environment.
Support the Co-Innovation Lab: Oversee daily workspace operations. Manage room bookings and shared space scheduling. Ensure supplies, resources, and amenities are available and organized. Serve as a primary point of contact for Co-Lab members and visitors. Help maintain an environment that is productive, welcoming, and community-centered.
Coordinate Office Operations: Manage office inventory and supply ordering. Receive and distribute mail, packages, and deliveries. Coordinate vendor relationships, including facilities, maintenance, cleaning, and service providers. Assist with day-to-day facilities needs and workplace organization. Proactively identify and resolve operational issues before they impact staff, members, or guests.
Assist with Community Engagement and Events: Support the planning and execution of events, workshops, meetings, and community gatherings. Coordinate logistics, room setup, registration, catering, guest check-in, and event support. Help ensure a seamless and engaging experience for attendees. Support post-event breakdown and follow-up activities.
Provide Operational Support: Assist the Chief of Staff and Operations team with administrative projects and special initiatives. Support scheduling, meeting coordination, and conference room management. Help improve office processes and systems that enhance efficiency and experience. Assist with vendor coordination, facilities support, and organizational priorities as needed.
Serve as a Culture Ambassador: Help create a welcoming, inclusive, and community-centered environment. Support team gatherings, meetings, and workplace culture initiatives. Build positive relationships with staff, entrepreneurs, partners, and visitors. Represent Black Tech Street's mission and values in daily interactions.