Front Desk Coordinator - Rockford, IL

The Joint Chiropractic • Rockford, IL

6d • $16 - $19 • Onsite

About The Position

The Joint Chiropractic is seeking a driven and proactive Front Desk Coordinator to join their caring team. This role is ideal for individuals passionate about health and wellness with a love for sales and a desire to grow their career within a world-class organization. The Front Desk Coordinator will be responsible for providing excellent service to members and patients, managing clinic flow, and driving membership sales to meet goals. The company emphasizes a fun, fast-paced environment and values TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.

Requirements

• High school diploma or equivalent (GED).
• Have at least one year of previous Sales Experience.
• Be able to prioritize and perform multiple tasks.
• Have a strong customer service orientation and be able to communicate effectively with members and patients.
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds

Nice To Haves

• Office management or marketing experience a plus!

Responsibilities

• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Educate Patients on wellness offerings and services
• Share personal Chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Manage the flow of patients through the clinic in an organized manner
• Providing excellent services to members and patients.
• Gain memberships in order to meet sales goals.
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
• Answering phone calls.
• Re-engaging inactive members.
• Staying updated on membership options, packages and promotions.
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager's policies, procedures and direction.
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED