Front Desk Coordinator
About The Position
The Joint Chiropractic – Grand Junction Rimrock is looking for an energetic, outgoing, sales-minded Wellness Coordinator to join their growing team. This is a customer-facing position where great service, relationship building, and sales go hand in hand. The Wellness Coordinator will be one of the first people patients see and will play a key role in determining if they become a long-term member. The role requires someone who can welcome, connect, educate, sell, and retain patients, genuinely enjoying talking with people and confidently explaining the value of routine chiropractic care. The position involves more than just answering phones; it requires understanding patient needs, explaining options, overcoming concerns, and confidently guiding patients to the next step, including conversations about their decisions and making chiropractic care a lifestyle choice.
Requirements
- Outgoing and naturally comfortable talking with people
- Confident asking for the sale
- Motivated by goals and measurable results
- Competitive in a healthy, team-oriented way
- Customer-service driven
- Positive and energetic
- Organized and dependable
- Comfortable using computers and point-of-sale systems
- Able to multitask in a fast-paced environment
- A strong communicator
- Comfortable making phone calls and following up with patients
- Willing to learn and accept coaching
- A team player who wants to contribute to the success of the clinic
- Sales, retail, hospitality, fitness, healthcare, membership sales, customer service, insurance, banking, or other relationship-based positions are all valuable.
Nice To Haves
- Chiropractic experience is not required.
Responsibilities
- Warmly greet every patient and create an exceptional first impression
- Check patients in and out efficiently and accurately
- Build genuine relationships with patients and learn their names, goals, and needs
- Explain chiropractic services, wellness plans, memberships, and packages
- Confidently present and sell wellness plans and care packages
- Ask for the sale and follow up when patients aren't ready to commit
- Work toward individual and clinic sales and conversion goals
- Educate patients about the value of routine chiropractic care
- Help convert new patients into long-term wellness members
- Identify opportunities to introduce existing patients to additional services or plans
- Re-engage inactive patients and encourage them to return
- Answer phones and assist with scheduling and patient questions
- Maintain accurate patient information and transactions
- Assist with marketing, promotions, community outreach, and patient referral efforts
- Help keep the clinic clean, organized, professional, and welcoming
- Work closely with the chiropractors and clinic team
- Help create an environment patients actually enjoy coming back to
Benefits
- Part-time position
- Competitive hourly pay based on experience
- Bonus potential tied to performance
- Training and coaching
- Opportunity to develop sales and leadership skills
- Opportunity for advancement
- A fun, team-oriented work environment
- The opportunity to make a real difference in people's lives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
