Walser Auto Campus: BMW Of Wichita Front Desk Coordinator

Walser Automotive Group•Wichita, KS

8d•Onsite

About The Position

Walser Auto Campus is seeking a Front Desk Coordinator for BMW Of Wichita. For over 70 years, Walser Automotive Group has prioritized people, growing into a large, family-owned company with dealerships across multiple states. They are committed to innovation, technology, and delivering exceptional customer experiences. A portion of every sale and service supports the Walser Foundation, which invests in community programs. This role offers a career where individuals can grow, belong, and make an impact.

Requirements

Ability to present a professional and polished image while establishing positive relationships with staff and guests
Excellent phone etiquette
Strong attention to detail
Excellent written and verbal skills
intermediate proficiency with Microsoft Word, Excel and Outlook
Must have good time management and be detail oriented
Must have intermediate proficiency in MS Office
Must have ability to multi-task in a fast paced environment

Responsibilities

Greet and direct customers arriving at the dealership
Answer incoming calls
Scan customer information into system
Filing and data entry
Receipt of money
Page for available sales reps
Ensure a constant supply of deal jackets for the Sales Floor
Manage the Plate Log (contacting customers upon plate arrival, distributing plates, and weekly audit)
Daily processing of print and email queue in system
Manage incoming appointments (prepping folders and ensuring appointments are properly marked as Show/No Show)
All other duties, tasks and/or projects as assigned
Other Miscellaneous Duties
Support Funding & Titling team
Follow-up with customers as needed / requested by teams
Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded