Front Desk Coordinator – Medical Office | 4-Day Workweek | CoreLife| White Marsh
About The Position
Front Desk Coordinator – Medical Office / Patient Services CoreLife – A Partner of MedStar Health Are you passionate about delivering exceptional patient service and creating a welcoming healthcare experience? CoreLife is seeking a Front Desk Coordinator to join our White Marsh, MD clinic. This is an excellent opportunity for someone with medical front-office experience, strong communication skills, and a desire to make a meaningful impact on patients’ lives. At CoreLife, we understand that obesity and chronic illnesses are not isolated conditions. They are deeply connected to root causes and social determinants of health. Our integrated care model brings together medical care, nutrition, fitness, and behavioral health to help patients achieve sustainable, long-term health outcomes. In partnership with MedStar Health, CoreLife is not simply treating symptoms—we are combating obesity as the disease it is.
Requirements
- At least one year of medical front office experience
- Knowledge of medical terminology
- Familiarity with medical insurance, patient balances, and payment collection
- Strong customer service and communication skills
- Excellent interpersonal and problem-solving abilities
- Strong critical thinking and decision-making skills
- A passion for helping patients improve their health and quality of life
Nice To Haves
- Previous medical assistant experience a plus, but not required
Responsibilities
- Provide an exceptional patient experience during check-in and check-out
- Assist patients with forms, paperwork, and required documentation
- Verify medical insurance information and assist with patient balances
- Collect payments, copays, and outstanding balances
- Schedule follow-up appointments and support patient care coordination
- Answer incoming phone calls professionally and in a timely manner
- Serve as a primary point of contact for prospective patients
- Educate referred patients on CoreLife’s services, programs, and integrated care model
- Maintain the appearance, cleanliness, and organization of the clinic front office
- Support clinic teammates and providers with daily administrative needs
Benefits
- Medical, dental, and vision insurance
- A wide selection of ancillary benefits
- Paid time off
- 7 paid holidays
- Retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
