Front Desk Concierge | Full-Time

National Star ServicesNorthbrook, IL
Onsite

About The Position

National Star Services, a 27-year-old facility management company, is seeking a dedicated Front Desk Assistant with excellent customer service skills for its Northbrook, IL location. This role is the first point of contact for residents and guests, providing a warm welcome and outstanding service. The Front Desk Assistant will collaborate with the team and be responsible for greeting visitors, handling packages, collaborating with other departments, completing shift reports, and using company apps for scheduling and reporting.

Requirements

  • Previous experience in front desk, customer service, or similar roles is preferred but not required.
  • Friendly and professional communication skills.
  • Ability to follow instructions and work as part of a team.
  • Own transportation to ensure punctuality.
  • Must pass a background check and drug screening.
  • Fluent English and Spanish speaker.
  • Available to start working ASAP.

Responsibilities

  • Greeting all visitors with a welcoming attitude.
  • Handling packages (may include some light to moderate lifting).
  • Collaborate with security, maintenance, and management teams as needed.
  • Complete simple reports related to your shift and any incidents.
  • Use company apps for scheduling and basic reporting.
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