Full-Time Front Desk Concierge

National Star Services • Northbrook, IL

2h • Onsite

About The Position

National Star Services, a 27-year-old facility management company, is seeking a dedicated Front Desk Assistant with excellent customer service skills for its Northbrook, IL location. As the first point of contact for residents and guests, you will provide a warm welcome and outstanding service. This role involves collaboration with the team and responsibility for greeting visitors, handling packages, coordinating with security, maintenance, and management, and completing shift reports using company apps.

Requirements

• Friendly and professional communication skills.
• Ability to follow instructions and work as part of a team.
• Own transportation to ensure punctuality.
• Must pass a background check and drug screening.
• Fluent English and Spanish speaker.
• Available to start working ASAP.

Nice To Haves

• Previous experience in front desk, customer service, or similar roles is preferred but not required.

Responsibilities

• Greeting all visitors with a welcoming attitude.
• Handling packages (may include some light to moderate lifting).
• Collaborate with security, maintenance, and management teams as needed.
• Complete simple reports related to your shift and any incidents.
• Use company apps for scheduling and basic reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed