Front Desk Agent (Part-Time / Weekend)

Stratton Amenities • Orlando, FL

22h • Onsite

About The Position

Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community on weekends. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.

Requirements

• Prior concierge, front desk, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Reliable, punctual, and able to work independently
• Comfortable handling multiple tasks in a fast-paced environment
• Basic computer proficiency and ability to learn property systems
• Must be available to work weekends consistently
• Must be able to stand or sit for extended periods
• Must pass a background check

Nice To Haves

• Prior concierge, front desk, hospitality, or customer service experience preferred

Responsibilities

• Maintain a professional, welcoming lobby presence at all times
• Greet residents and guests, manage visitor access, and announce arrivals
• Answer and route phone calls with proper etiquette
• Handle packages, deliveries, and key control according to property procedures
• Monitor building access and follow security protocols
• Assist residents with requests, reservations, and general inquiries
• Maintain accurate logs and reports for incidents, visitors, and deliveries
• Coordinate with property management and escalate issues when needed
• Ensure the front desk and lobby remain clean, organized, and presentable

Benefits

• Competitive hourly rate based on experience
• Equal Opportunity Employer
• Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees