Part Time Front Desk/Client Experience Associate

Integrity Wellness LLC•Sunset Hills, MO

9d•$16 - $18

About The Position

LIVE Hydration Spa is seeking an outgoing, dependable, client-focused Front Desk/Client Experience Associate to help create a welcoming client experience. This part-time role is scheduled for Tuesday and Thursday afternoons from 2 p.m. to 6 p.m., along with some weekend shifts. The spa is locally owned and provides wellness services including IV therapy, vitamin injections, hormone optimization, peptides, PEMF, red light therapy, and hyperbaric oxygen therapy. The role suits someone who enjoys working with people, communicates well, takes initiative, and helps clients feel comfortable and cared for. Previous experience is a plus, but the spa is willing to train the right person.

Requirements

Warm, outgoing personality and enjoyment of talking with people.
Excellent customer service skills.
Comfort recommending and selling services without being pushy.
Dependability and readiness to work.
Clear, professional communication.
Ability to multitask in a busy environment.
Attention to detail and follow-through.
Comfort learning about health, wellness, and the spa's services.
Ability to work well as part of a small team.
Initiative and willingness to help without always needing to be asked.
Availability Tuesday and Thursday from 2 p.m. to 6 p.m., along with some weekend shifts.

Nice To Haves

Previous front desk, hospitality, retail, spa, fitness, or sales experience.

Responsibilities

Welcome clients and create a friendly, positive first impression.
Schedule appointments and manage client check-in and checkout.
Answer phone calls, texts, and client questions.
Learn the spa's wellness services and explain options confidently.
Help clients identify services and memberships that fit their goals.
Educate clients about IV therapy, injections, PEMF, red light therapy, peptides, and other wellness services.
Support membership enrollment and client retention.
Keep the front desk and spa clean, organized, and ready for clients.
Assist nurses and other team members as needed.
Follow up with clients and help ensure their questions are answered.
Take ownership of problems and help find solutions.