Front Desk Clerk

Concord Hospitality Enterprises•Beaufort, NC

9d•$13 - $14•Onsite

About The Position

The Beaufort Hotel is currently seeking friendly and professional Front Desk Clerks to join our Guest Services team. As one of the first points of contact for guests, this position plays an important role in creating a welcoming and memorable hotel experience from arrival to departure. We are looking for individuals who enjoy interacting with others, thrive in a fast-paced environment, and take pride in providing exceptional hospitality and guest service.

Requirements

Strong communication and guest service skills
Ability to multitask and remain organized in a fast-paced environment
Professional appearance and positive attitude
Basic computer and cash handling skills
Dependable attendance and flexibility with scheduling
Ability to work mornings, evenings, weekends, and holidays

Nice To Haves

Previous hotel, customer service, or hospitality experience preferred, but not required

Responsibilities

Greet and assist guests in a friendly, professional, and timely manner
Complete guest check-ins and check-outs accurately and efficiently
Respond promptly to guest questions, requests, and concerns
Maintain a high level of hospitality and guest service at all times
Handle guest payments and follow all cash handling procedures
Answer incoming calls and assist guests, visitors, and associates as needed
Communicate effectively with housekeeping, maintenance, and management regarding guest needs and operational updates
Handle guest mail, packages, and messages professionally and confidentially
Maintain knowledge of hotel services, amenities, local information, and special offers
Follow hotel safety, security, and emergency procedures
Maintain a clean and organized front desk and lobby area