Front Desk Clerk

Hilton Grand VacationsWisconsin Dells, WI
Onsite

About The Position

Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future. At Odyssey Dells Resort we are looking for a Full Time Front Desk Clerk to join our team! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an extraordinary opportunity for you!

Requirements

  • Proficient English language
  • Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
  • 6 months Customer Service Experience.
  • Ability to stan/walk for prolonged periods of time
  • Open to flexible shifts, to include day and evening shifts, including weekends and holidays.

Nice To Haves

  • Front Desk/Guest Services Agent
  • Cash/credit card transactions
  • Resort Hospitality or related industry

Responsibilities

  • Greets guests and owners on arrival.
  • Check in/out guests.
  • Generates folio and collects payments.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
  • Answering phones and directing calls.
  • Other duties as assigned by your leader.

Benefits

  • Day 1 Health Benefits Eligibility
  • Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
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