Front Desk Clerk

EDEN•Elyria, OH

7h•Onsite

About The Position

Join EDEN as a Full-Time Front Desk Clerk in Cleveland and be the welcoming face of our vibrant organization! This onsite position offers the exciting opportunity to engage daily with a diverse community and make a real impact. With a competitive pay rate of $15.00 per hour, you'll not only support our mission but also enjoy a dynamic work environment that values flexibility and innovation. Collaborate with a dedicated team focused on customer-centric solutions while enhancing your professional skills in a forward-thinking setting. Your role will be instrumental in fostering a culture of empathy and excellence. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Apply now to be part of our energetic team, and help create lasting positive change in our community! EDEN Inc: Who We Are EDEN's mission is to provide housing solutions to people facing the challenges of housing insecurities and homelessness. EDEN recognizes that housing is a basic right of all people, and the first step in helping them transform their lives. We believe housing serves as a foundation to build stable lives, advance independence, and fulfill aspirations. We envision that, through our efforts, homelessness will be brief and rare; and every family will have a safe, secure place to call home.

Requirements

A high school diploma or equivalent is required.
Strong verbal and written communication skills are crucial.
Proficiency in various software tools, such as Microsoft Office Suite and scheduling applications, is necessary.
An empathetic and customer-centric attitude.
The ability to speak multiple languages, particularly Spanish, may be preferred at some locations.
Excellent organizational and multitasking skills.

Nice To Haves

The ability to speak multiple languages, particularly Spanish, may be preferred at some locations.

Responsibilities

Greeting visitors and clients warmly
Answering phone calls
Providing information about our services
Managing scheduling and appointment coordination
Ensuring a tidy and organized front desk area
Assisting clients with inquiries
Directing clients to the appropriate services
Facilitating communication between various departments
Handling administrative tasks such as filing, data entry, and managing correspondence
Maintaining a professional and positive atmosphere, reflecting our core values of empathy and customer-centricity
Collaborating with a supportive team
Enhancing problem-solving and communication skills