Front Desk Clerk, The Sheraton

Delaware North•Nashua, NH
•Onsite

About The Position

Delaware North Gaming is hiring a full-time or part-time Front Desk Clerk to join our team at The Sheraton in Nashua, New Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.

Requirements

  • Must be 18 years of age or older.
  • No high school diploma or GED required.
  • Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.
  • Ability to multitask, function in a professional manner under pressure from guests and supervisors.

Responsibilities

  • Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
  • Manage cash and credit card transactions while keeping accurate paperwork.
  • Resolve small guest issues immediately, delivering items to guests as needed.
  • Monitor and balance the daily figures, post room and tax charges on guest accounts.

Benefits

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
  • health, dental, and vision insurance
  • 401(k) with company match
  • paid vacation days and holidays
  • paid parental bonding leave
  • employee assistance program
  • tuition and/or professional certification reimbursement
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