Front Desk Clerk

Hilton Grand Vacations • Nashville, TN

23d • Onsite

About The Position

HGV Now Offering Daily Pay. Hilton Grand Vacations is looking for a Front Desk Clerk to join their team at the Downtown Nashville resort in Nashville, TN. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. This is an outstanding opportunity for someone who enjoys helping guests and owners make memories of a lifetime by enjoying vacations.

Requirements

• Proficient English Language
• Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands.
• 6-month Customer Service Experience
• Open and flexible availability, including weekends and holidays.

Nice To Haves

• Experience as a Front Desk/Guest Services Agent.
• Cash/Credit card transactions.
• Background in Resort Hospitality or related industries.

Responsibilities

• Greeting guests and owners on arrival.
• Checking in/out guests.
• Generating folios and collecting payments.
• Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
• Prepares and consistently restocks the front desk with supplies, including preparing arrival packets and area information.
• Answering phones and directing calls.
• Other duties as assigned.

Benefits

• Day 1 Health Benefit Eligibility
• Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed