Front Desk Clerk

Hilton Grand VacationsWisconsin Dells, WI
Onsite

About The Position

HGV Now Offering Daily Pay. Do you want to work for a company that inspires your best and moves you forward? Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations! We are looking for a Front Desk Clerk to join our team at Christmas Mountain Village in Wisconsin Dells, WI. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in an out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. Schedule Details: Full-Time- able to work weekends and holidays.

Requirements

  • Previous customer service experience.
  • A professional demeanor
  • Basic familiarity with technology.
  • Proficient English language, both verbally and in writing.
  • Ability to multi-task responsibilities and prioritize.

Nice To Haves

  • Cash handling experience, preferred.

Responsibilities

  • Greet guests and owners on arrival.
  • Check in/out guests.
  • Generates folio and collects payments.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
  • Answering phones and directing calls.
  • Other duties as assigned.

Benefits

  • Day 1 Health Benefit Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program: Discounted Hilton hotel rates worldwide: Our Go Hilton Team Member Travel Program offers deeply discounted rates. Pass the savings on to family and friends since HGV allows you to share additional discounted room nights per year.
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities
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