Front Desk Clerk, Holiday Inn Estes Park

Delaware North • Estes Park, CO

1d • Onsite

About The Position

Delaware North Parks and Resorts is hiring a full-time or part-time Front Desk Clerk to join our team at Holiday Inn Estes Park in Estes Park, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Requirements

• Good interpersonal communication skills in person and by phone
• Previous customer service experience is beneficial
• Ability to multitask
• Ability to function in a professional manner under pressure from guests and supervisors
• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Responsibilities

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

Benefits

• Health, dental, and vision insurance
• 401 (k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition or professional certification reimbursement
• Weekly pay
• 50% off food & beverages
• 20% off retail items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED