Front Desk Clerk and Night Auditor, Holiday Inn Estes Park

Delaware North • Estes Park, CO

2d • Onsite

About The Position

Delaware North Parks and Resorts is searching for a customer-service focused, full-time Front Desk Clerk and Night Auditor to join our team at Holiday Inn Estes Park in Estes Park, Colorado. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

Requirements

• No high school diploma or GED required
• Previous experience in cash handling
• Previous experience in customer service environment is beneficial
• Good communication skills; ability to communicate with guests and team members
• Basic math skills; ability to accurately handle money and count change
• Experience using Microsoft Excel

Responsibilities

• Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently
• Quote room rates and room package information, post charges for in-house accounts
• Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
• Check and balance the daily figures, post room and tax charges on guest accounts

Benefits

• Health, dental, and vision insurance
• 401 (k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition or professional certification reimbursement
• Weekly pay
• 50% off food & beverages
• 20% off retail items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED