Front Desk Clerk - AM-PMStudioRes Marriott Mesa AZ $18 per hour
About The Position
New Marriott MESA AZ hotel opening soon! Seeking a Front Desk & Guest Care professional to provide the best hospitality experience for guests. This role ensures an excellent first impression, offers concierge services, and manages guest check-in and departure experiences. The position involves coordinating with various hotel departments, assisting with laundry, and adhering to safety and security procedures. Responsibilities also include secure cash handling, managing confidential information, key control administration, and conducting property/security walks.
Requirements
- Knowledge of Microsoft Office products.
- Knowledge of hospitality guest management systems.
- Excellent verbal and written communications skills.
- Good organizational skills, detail oriented.
- Comfortable working in an environment that requires multitasking.
- Focused on providing exceptional customer service.
- Able to problem solve and resolve issues effectively and efficiently.
- Friday and Saturday or Saturday and Sunday availability hours required.
Responsibilities
- Ensure an excellent first impression for all guests and potential guests.
- Offer assistance to guests and provide concierge service regarding hotel and the community.
- Ensure guests’ check-in and departure experience is warm and welcoming.
- Work with the team to coordinate and provide services in housekeeping, maintenance, sales and operations.
- Assist in processing laundry.
- Responsible to utilize and follow all Safety and Security procedures.
- Responsible for secure cash handling and processing procedures.
- Manage confidential information for the company and guests.
- Responsible for proper administration for key control.
- Routinely conduct property/security walks.
Benefits
- Competitive Pay
- Great Benefits including various levels of medical plans, prescription discounts plus vision/dental
- 401K Retirement Program with company contribution
- Group Life Insurance equal to your annual salary
- Voluntary Short- and Long-Term Disability Programs
- Verizon Wireless Discount
- Education Assistance Programs through University of Phoenix
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
