Front Desk Clerk | Full-Time | $15

Auburn Marriott Opelika Resort & Spa at Grand National • Montgomery, AL

1d • Onsite

About The Position

We are currently seeking a friendly and customer-focused individual to join our team as a Full-Time Front Desk Clerk. As the first point of contact for our guests, you'll play a key role in creating positive first impressions and ensuring smooth daily operations.

Requirements

• Friendly and customer-focused demeanor
• Ability to create positive first impressions
• Ability to ensure smooth daily operations

Responsibilities

• Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
• Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
• Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
• Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• FSA/HSA
• STD/LTD
• Employer-paid life insurance
• 401(k) match
• Exclusive discounts on hotel stays, food & beverage, golf, & retail
• Employer-paid parking
• Optional $3 daily lunch
• Tuition Reimbursement up to $2,500 per calendar year
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed