Front Desk Clerk

Hilton Grand Vacations•Las Vegas, NV

About The Position

Hilton Grand Vacations has a place for you. We will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of Hilton Grand Vacations! We are looking for a Front Desk Clerk to join our team at Bluegreen's Club 36 Resort. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in an out of the property and responding to their requests. If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. Schedule Details: Full-Time- Mid/Evening shift, including weekends and holidays.

Requirements

Previous customer service experience.
A professional demeanor
Basic familiarity with technology.
Proficient English language, both verbally and in writing.
Ability to multi-task responsibilities and prioritize.
Able to stand for prolonged periods of time

Nice To Haves

Cash handling experience, preferred.

Responsibilities

Greet guests and owners on arrival.
Check in/out guests.
Generates folio and collects payments.
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
Answering phones and directing calls.
Other duties as assigned.

Benefits

Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!