Front Desk Clerk - Part-time

Atrium Hospitality•Jefferson City, MO

3d•Onsite

About The Position

The Front Desk Clerk is a part-time position at the Jefferson City Capitol Plaza hotel. This role involves overseeing front desk operations, handling guest check-ins and check-outs, supporting and training new team members, resolving guest issues, and managing daily tasks such as event sheet distribution, business center support, and lobby upkeep. The position emphasizes teamwork, passion, and appreciation to create an environment where everyone thrives and exceptional guest experiences are delivered.

Requirements

Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
High school diploma or equivalent – Because communication, math, and common sense are key.
Tech savvy enough to use hotel systems with confidence.
Able to lift 50 lbs and stay on your feet.

Nice To Haves

Experience in hospitality or leadership (preferred)

Responsibilities

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Support and train new front desk team members.
Resolve guest issues quickly and professionally.
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.