Front Desk + Bartender

Scissors & Scotch•Las Vegas, NV

101d•Onsite

About The Position

At Scissors & Scotch, we're not just a salon – we are where traditional barbering and modern spa services meet your favorite watering hole. Our mission is to provide a one-of-a-kind experience that goes beyond haircuts and grooming. We blend craftsmanship with camaraderie, offering top-notch services in an environment where every client feels valued and cherished. Our company culture revolves around collaboration, creativity, and customer service excellence. We are committed to creating memorable experiences for our clients, and we're looking for friendly and talented people to join our team and help grow professionally. Our people are our greatest strength. They are Day Makers. If you want an opportunity that challenges you, lets your unique personality shine, and gives you a chance to grow each year both financially and professionally, Scissors & Scotch should be your new home! We’ve built a business and a culture that prioritizes people, because solid relationships with our customers and employees will always be what matters most.

Requirements

Must have an ABC Servers Permit (cost reimbursed upon employment).
Genuine interest in getting to know people and building relationships.
Excellent communication skills.
Ability to multitask effectively.
Problem-solving skills.
Empathy and ability to make clients feel heard and understood.
Organizational skills.
Adaptability to different situations and client needs.
Ability to work collaboratively with a team.
Positive and optimistic attitude.
Trustworthy with handling money, sensitive information, and keeping secrets.
Knowledge of cocktails and drink recommendations.

Responsibilities

Greeting clients and making them feel comfortable.
Whipping up craft drinks or non-alcoholic beverages.
Starting conversations and creating relationships with clients.
Generally creating a fun, welcoming environment.
Creating, editing, rescheduling, and canceling appointments.
Maintaining an efficient schedule to maximize each day for barbers and stylists.
Notifying grooming staff when a client has arrived.
Checking out clients after appointments.
Learning how to make and serve signature drinks in the lounge.
Communicating with grooming staff regarding potential client issues and alerting leadership if necessary.
Monitoring appointment timeliness and ensuring the schedule is running on time.
Making scheduling alterations to get things back on track.
Booking, editing, rescheduling, and canceling appointments.
Running the bar during non-peak times when a bartender is not scheduled.
Creating new client profiles.
Answering phone calls and emails.
Greeting and thanking clients upon arrival and departure.
Assisting with membership questions and set-up.
Taking detailed notes in client profiles to personalize every experience.
Handling issues with professionalism and courtesy.
Taking and preparing drink orders.
Checking out product purchases.
Maintaining an extremely clean and tidy space.