Front Desk Attendant Full-time/Part-time

Courtyard by Marriott at Briarcliff • Kansas City, MO

14h • Onsite

About The Position

The Front Desk is a great place to start if you're interested in a career in hospitality. The Front Desk Attendant reports directly to the Assistant General Manager and is responsible for greeting and checking in guests, handling guest requests, answering internal/external calls, taking reservations over the phone, running shift reports & balancing cash drawers, properly executing daily closing reports, and assisting other departments with guest needs including communicating issues to department supervisor.

Requirements

• Prompt and regular attendance - the hotel operates 7 days a week, 24 hours a day
• Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work, and overtime as required
• Minimum availability of 16 hours per week for part-time employees
• Comply with hotel and/or department uniform and professional behavior and appearance standards
• Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
• High School Diploma or equivalent
• Liquor License – KCMO, or ability to obtain one within 30 days of hire
• Must be willing to complete drug screen and background check in accordance with federal and state laws

Nice To Haves

• Experience with Lightspeed, Fosse, and MICROS systems preferred
• Outgoing
• Ability to Multitask
• Patience
• Willingness to listen and respond to guest needs
• Attention to detail

Responsibilities

• Greeting & checking in guests
• Handling guest requests
• Answering internal/external calls
• Taking reservations over the phone
• Running shift reports & balancing cash drawers
• Properly executing daily closing reports
• Assisting other departments with guest needs including communicating issues to department supervisor
• Review and approve electronic timecard weekly for accuracy

Benefits

• Affordable health insurance with employer premium contributions available to all full-time associates
• Wide range of benefit options (medical, dental, vision, accident, critical illness, life) available to all full-time associates
• Paid Time Off (PTO) available to full-time associates
• Exclusive discounts at Marriott Hotels

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED