Front Desk Attendant
About The Position
We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others. Our Purpose: "To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.
Requirements
- Outgoing
- Reliable
- Coachable
- High-quality customer service skills
Responsibilities
- Greet members by name and create a great first impression of the club
- Check-in members and guests to the club
- Act as liaison between current and prospective members and Membership Department
- Answer incoming calls professionally
- Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
- Perform opening and closing functions regarding the front desk
- Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
- Attend all required department and club staff meetings
- Provide a clean, safe and healthy environment for members, guests, and co-workers
Benefits
- Dental insurance
- Vision insurance
- Wellness resources
- 401K with company match
- Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
- Access to FFC University courses and discounted certifications
- Complimentary access to all FFC locations
- 25% off Spa, Retail, and Fitness classes
- Pet Insurance
- T-Mobile discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
