Boutique Inn Front Desk Attendant Part-time
Aileron Management•Boone, NC
•Onsite
About The Position
The Inn at Crestwood is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart.
Requirements
- Passion for hospitality
- Motivated to enhance the guest experience
- Ability to work with a team
- Ability to work in a fast-paced environment
- Attention to detail
- Availability to work a flexible schedule: weekends, and holidays
- Work operates in a professional office environment.
- This role routinely uses standard office equipment.
- The employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen.
- The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Responsibilities
- Greet and interact with guests in a warm, friendly and professional manner.
- Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
- Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
Benefits
- 401(k) with company match
- Employee Assistance Program
- Referral Program - Earn $500 for referring someone
- Employee Recognition Program - earn gift cards
- Employee discounts
- On-Demand Pay – Access to earned wages before your regular paycheck
- Double-time pay on Company holidays – 7 per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
