Part Time Front Desk Attendant

VANTAGE CREDIT UNION • Weldon Spring, MO

1d • $18 - $0 • Onsite

About The Position

Greet and assist all visitors, vendors, staff, and members with a warm, friendly, and professional attitude. Promptly notify the appropriate party via phone, email, and/or Teams of arrival of visitor, vendor, or member. Creates a positive first impression by maintaining a welcoming front desk and reception area. Answers internal incoming calls, emails, and messages and responds to general questions or directs inquiries to the appropriate person or department. Assist visitors, vendors, and/or members with check-in procedures, visitor logs, badges, or other process as needed. Receives all incoming and outgoing mail and deliveries. Notifies appropriate person/department of arrival. Monitor the lobby and front desk area to ensure they remain organized, presentable, inviting, and secure by following safety procedures. Handle concerns, questions, or minor issues with patience, professionalism, and a solutions-oriented mindset and escalate to the appropriate party. Perform other duties as assigned by Human Resources Manager, Chief Risk Officer, or President.

Requirements

• High School Diploma or equivalent.
• 1 or more years of previous customer service, reception, hospitality, or front desk experience.
• Basic computer and Microsoft Office proficiency.
• Excellent interpersonal and verbal communication skills.
• Consistent positive, friendly, and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to be resourceful and proactive when issues arise.
• Ability to multitask and remain professional.

Responsibilities

• Greet and assist all visitors, vendors, staff, and members with a warm, friendly, and professional attitude.
• Promptly notify the appropriate party via phone, email, and/or Teams of arrival of visitor, vendor, or member.
• Create a positive first impression by maintaining a welcoming front desk and reception area.
• Answer internal incoming calls, emails, and messages and respond to general questions or direct inquiries to the appropriate person or department.
• Assist visitors, vendors, and/or members with check-in procedures, visitor logs, badges, or other process as needed.
• Receive all incoming and outgoing mail and deliveries and notify the appropriate person/department of arrival.
• Monitor the lobby and front desk area to ensure they remain organized, presentable, inviting, and secure by following safety procedures.
• Handle concerns, questions, or minor issues with patience, professionalism, and a solutions-oriented mindset and escalate to the appropriate party.
• Perform other duties as assigned by Human Resources Manager, Chief Risk Officer, or President.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED