Front Desk Attendant

Hopedale Medical Complex•Hopedale, IL

14h•Onsite

About The Position

We are seeking a friendly, dependable Front Desk Attendant to support daily operations at our Wellness Center. This role is the first point of contact for members and visitors, providing excellent customer service while assisting with administrative and front desk responsibilities. The Front Desk Attendant provides administrative and customer service support to ensure a smooth and welcoming experience for Wellness Center members, patients, and guests. Compensation for this position is $15/hr.

Requirements

CPR certification required
Basic computer skills required
Ability to work effectively with individuals of all ages

Nice To Haves

High school diploma (or currently enrolled) preferred
Microsoft Office experience a plus
Strong communication and interpersonal skills
Professionalism and ability to maintain confidentiality

Responsibilities

Greet and assist members, patients, and visitors in a professional manner
Manage member check-ins and respond to general inquiries
Answer phone calls and route messages appropriately
Assist with membership enrollment, renewals, and updates
Process payments (memberships, aquatic programs, and other services)
Support membership tracking, engagement, and retention efforts
Schedule appointments for wellness services (massage therapy, dietary consults, etc.)
Open and close the Wellness Center following established procedures
Maintain accurate records and ensure systems are functioning properly
Balance cash drawer at the beginning and end of each shift
Coordinate communication across Wellness Center services
Collaborate with staff across departments, including Kidz Club and fitness floor
Notify staff of appointment arrivals, changes, or cancellations
Assist with other duties as assigned