Front Desk Attendant CIA

PARK DIST OF HIGHLAND PARK • Highland Park, IL

68d • $16 - $19 • Onsite

About The Position

Under the direction and supervision of the Recreation Facilities Coordinator, the Front Desk Attendant will assist the members and patrons at Centennial Ice Arena with questions and inquiries while providing extraordinary customer service.

Requirements

• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• American Red Cross CPR/AED

Responsibilities

• Responsible for providing quality customer service and customer relations.
• Greet customers in a friendly and welcoming manner when entering and exiting the building.
• Assist patrons with Centennial Ice and Gymnastics information and general PDHP information.
• Process sales of POS items and punch passes. Ensure accuracy on paperwork and processing and perform open and end of shift cash drawer verification.
• Check in participants for daily drop in and pre-registered programs.
• Use registration system to enroll patrons in programs and special events.
• Ensure information is available to patrons and the public.
• Perform light office work such as filing, copying and other duties as assigned.
• Maintain a clean workstation, skate storage area and lobby area.
• Answer and direct phone calls to appropriate areas.
• Enforce facility policies and rules.
• Hand out skates and return skates to skate storage in an organized manner.
• Sharpen skates as needed.
• Communicate promptly with facility staff any custodial needs
• Cover building coordinator during breaks and act as MOD if needed.
• Perform other Park District-related duties as assigned.

Benefits

• Health & Fitness Membership
• Outdoor Pool Membership and Seasonal Beach Access
• Program and Facility Discounts on a variety of recreational activities including Golf and Raquet Sports.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED