Front Desk Attendant, Full Time

ESS Compass•Wawa, ON

20d•Onsite

About The Position

The Front Desk Attendant is the first point of contact for all initial inquiries by clients and associates needing to be directed to services within the unit. This role provides hospitality reception services to camp residents, coordinates with other camp departments, and ensures data accuracy in the system.

Requirements

2+ years of customer service and reception experience in a fast-paced demanding environment.
Retail experience using point of sale system.
Proven time-management and organization skills.
Excellent communication and interpersonal skills.
Proficiency in MS Office (Excel, Word, PowerPoint).
Previous remote camp work in Food & Support Services.

Nice To Haves

Diploma in hospitality and hotel management is an asset.
Exceptional customer service attitude and experience.

Responsibilities

Provide hospitality reception services to the camp residents.
Coordinate with other camp departments, such as housekeeping and maintenance, to ensure all rooms are clean and well maintained.
Ensure data stored in the system is current with respect to resident information, resident requests, room availability, check in/checkout information, as well as housekeeping/maintenance work orders.
Perform sales transactions in a reasonable and timely fashion.
Enter sales into the cash register to ensure purchases are accurately recorded.
Make change, accept acceptable forms of payment and issue receipts to customers.
Follow standard procedures for cash handling.
Responsible for all assigned change funds and cash receipts, ensuring that the cash drawer follows overage/shortage standards.
Complete daily and period reporting for management and clients.
Perform other administrative duties and functions as required.