Junior Quartermaster

Royal Canadian Yacht Club•Toronto, ON

9d•Hybrid

About The Position

The Royal Canadian Yacht Club (RCYC), a year-round private club with City and Island Clubhouses in Toronto, is currently seeking a Front Desk Attendant, to join our Member Services team. This entry-level role supports safety, service, and security operations across RCYC’s facilities and is ideal for individuals looking to gain hands-on experience in hospitality and Club operations. As a Front Desk Attendant, you'll play a key role in creating welcoming members and guests, supporting other departments and logistics and transportation.

Requirements

Strong communication and people skills.
Basic computer skills (Microsoft Outlook an asset).
Positive, proactive mindset with a willingness to learn.
CPR and First Aid and Smart Service are required

Nice To Haves

Customer service or hospitality experience preferred but not required.

Responsibilities

Greet Members and Guests courteously and professionally.
Support onboarding/offboarding of passengers at Club docks and launch stations.
Assist with issuing guest passes and managing visitor sign-ins.
Monitor grounds and access points to uphold safety and Club policies.
Provide accurate information about Club amenities, directions, and events.
Conduct routine walkarounds and report safety concerns to management.
Assist with Club events, deliveries, and special functions.
Maintain cleanliness and professionalism across all Member Service areas.
Assist with guests’ accessible transportation, vehicle direction, retail support, and deliveries (City Station).
Conduct security walkarounds and monitor guest access (City Clubhouse).
Raise/lower Club flags, patrol grounds, and check doors, lights, and facilities after hours (Island Clubhouse).