Part-time Front Desk Attendant

Aileron ManagementSavannah, GA
Onsite

About The Position

The Olde Harbour Inn is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart.

Requirements

  • Must be at least 18 years old
  • Attention to detail
  • Ability to work weekends and holidays

Nice To Haves

  • Hotel experience preferred
  • Customer service experience preferred
  • Passion for hospitality
  • Motivated to enhance the guest experience
  • Ability to work with a team
  • Ability to work in a fast-paced environment
  • Availability to work a flexible schedule: weekends, and holidays

Responsibilities

  • Greet and interact with guests in a warm, friendly and professional manner.
  • Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
  • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.

Benefits

  • 401(k) with company match
  • Employee Assistance Program
  • Referral Program - Earn $500 for referring someone
  • Employee Recognition Program - earn gift cards
  • Employee discounts
  • On-Demand Pay – Access to earned wages before your regular paycheck
  • Double-time pay on Company holidays – 7 per year
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