Front Desk Attendant - Overnight Shift

Triple Creek Ranch • Darby, MT

6d • Onsite

About The Position

Come be a part of our office staff and be on the frontline of Triple Creek Ranch! At Triple Creek Ranch we are looking for hard-working, reliable, and detailed-oriented individuals that want to be a part of an amazing team. This job consists of interacting with guests on and off ranch and helping make their stay as enjoyable as possible. Here at Triple Creek Ranch, we want to make guests feel like they are in a Montana getaway and want our employees to help us give that experience to them. We want qualified candidates who enjoy a fast-paced work environment and paying attention to the small things to make guests overall experiences more enjoyable. As a member of the Triple Creek Ranch (TCR) front desk team, the front desk attendant position will diligently and thoroughly perform duties in an efficient, friendly and professional manner while working cooperatively with management and co-workers in an atmosphere of teamwork while maintaining positive and friendly relations with all guests and co-workers.

Requirements

• Constantly remain in a stationary position staffing the front desk area.
• Occasionally move about the lodge area to assist guests.
• Constantly operate a computer and other office equipment including copiers, laminator and calculator.
• Occasionally position self to drop cash into a low safe and access lower cabinets.
• Constantly communicate with guests, contractors and employees who have inquiries about TCR.
• Must be able to accurately exchange information in these situations.
• Occasionally move equipment and boxes weighing up to 25 pounds across short distances.
• Frequently work in a tight quartered, fast paced environment.

Responsibilities

• Create a positive and energetic environment that supports the delivery of an exceptional guest experience while upholding the highest level of TCR and Relais & Châteaux standards.
• Maintain the extraordinary five-star TCR image and resort appearance including all service, cleanliness, and appearance standards.
• Maintain the communications hub of the property including radio calls, answering and directing phone calls/requests and receiving, opening and delivering mail.
• Support daily communications with guests on special requests, guest needs and changes to operational norms.
• Interact with and assist guests in a polite, professional and competent manner.
• Comply with company policies & procedures, safety standards & rules, and federal/state/local laws and ordinances.
• Perform any other job-related duties as assigned.
• Assist in receiving and shipping of guest luggage and other packages

Benefits

• Employee Assistance Program (all employees)
• Medical Coverage (full-time employees)
• Supplementary Benefits: Dental, Vision, Accident, etc. (full-time year-round employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed