Front Desk Attendant - Concierge

Clayton Valet • Clayton, MO

22h • $17 - $18 • Onsite

About The Position

Clayton Valet is seeking Prompt, Polite, and Professional front desk attendants to work at a luxury condominium in Clayton and St. Louis City. The ideal candidate will exhibit a professional appearance and demeanor, reliability, and exceptional customer service - all while maintaining a positive attitude. Concierge attendants are responsible for greeting all residents and visitors, maintaining relationships with building managers and tenants, controlling access to the building, and monitoring surveillance systems.

Requirements

• Must pass a drug screening and criminal background check - no felonies
• Some locations require a driver's license
• Demonstrate excellent interpersonal communication skills
• Must be proficient in English, both verbally and in writing
• High school diploma or GED
• Always maintain a professional appearance
• Strong organizational skills
• Proficient in Microsoft Office
• Must have transportation or a complete understanding of the MetroBus/MetroLink schedule
• Tattoos must be concealable

Nice To Haves

• 2 - 3 years of customer service experience - preferred

Responsibilities

• Welcome all residents and guests to the property, and announce all guests to residents before providing access
• Answer front desk telephones, forward calls, and take accurate phone messages as needed
• Coordinate the entry of housekeepers and contractors per specifications from residents/tenants
• Maintain strict insurance verification for any contractor or vendor
• Validate guest parking (if applicable at your location)
• Accurately and correctly deliver newspapers to tenants (overnight attendants only)
• Monitor and coordinate dock deliveries upon arrival
• Accept and assist with deliveries, mail, packages, and dry cleaning in accordance with policy guidelines
• Maintain strict adherence to the key control policy and log in all key requests
• Maintain the daily front desk log to record all events that have occurred during the shift.
• Utilize software to complete tasks such as scanning and delivering packages (will be trained on-site)
• Carefully monitor all surveillance and report problems to the Community Manager immediately
• Respond to emergencies efficiently
• Work as a team in cooperation with others, displaying a willingness to be helpful at all times
• Make sure that all services are provided in a friendly, courteous, professional, and timely manner
• Perform other duties as assigned by management

Benefits

• $17-$18/hour starting
• 401(k) 4% Match - available after 3 months of employment
• Health/Vision/Dental/Life Insurance - available after working 1 year of FT hours
• PTO plan available at hire
• Holiday Pay (Time and a half for select holidays)
• Holiday bonuses
• Earned wage access available
• Weekly Pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED