Front Desk Associate - Museum of American Speed

Speedway Motors Inc.•Lincoln, NE

3d•Onsite

About The Position

The Museum Front Desk Associate is the friendly face guests see when they visit the Museum of American Speed. In this role, you’ll greet visitors, answer questions, run admissions and gift shop sales, and help keep our front desk and retail space running smoothly. If you enjoy talking with people, staying organized, and working in a unique museum setting, this is a great place to be. The Museum of American Speed is a world-class automotive history museum founded by Speedway Motors. Our mission is to preserve, celebrate, and share the stories of American automotive innovation, racing, and engineering. With thousands of artifacts, rotating exhibits, and one-of-a-kind collections, the museum attracts visitors from around the world. Our team is passionate about creating a welcoming, engaging experience for every guest while honoring the legacy and culture that make this museum truly special.

Requirements

High School Diploma or GED
Must be at least 18 years old
Able to work museum public hours, including Saturday mornings and occasional evening/weekend events
Proficiency with Microsoft Office (Word, Excel, Outlook)
Retail or hospitality experience
Interest in automotive history
Event support experience
Ability to multitask in a busy environment

Responsibilities

Greet and assist museum guests in a professional, friendly, and engaging manner.
Answer questions regarding museum exhibits, programs, and events.
Handle admission sales, gift shop purchases both in store and online, and other transactions accurately using the point-of-sale (POS) system.
Restock and organize gift shop merchandise, ensuring displays are tidy and appealing.
Maintain a clean and welcoming reception and retail space.
Balance cash drawers and reconcile sales at the end of each shift.
Provide general administrative support to museum staff as needed.
Maintain regular, reliable, and punctual attendance.
Adhere to all company policies, procedures, and safety protocols.
Take ownership of assigned responsibilities and follow through on commitments.
Embrace and live out Speedway Motors core values.
Adapt to changing priorities and demonstrate flexibility in a dynamic work setting.
Seek opportunities for continuous improvement and professional growth.
Perform other duties as assigned.