Front Desk Associate-Part-Time
Atrium Hospitality•Norman, OK
•$15 - $16•Onsite
About The Position
The Front Desk Associate is responsible for overseeing front desk operations, handling guest check-ins and check-outs, supporting and training new team members, resolving guest issues, and managing daily tasks such as event sheet distribution, business center support, and maintaining the lobby's appearance. This is a part-time role at the Norman Embassy Suites.
Requirements
- Customer service experience with strong people skills and patience.
- High school diploma or equivalent.
- Proficiency in using hotel systems.
- Ability to lift 50 lbs.
- Ability to stay on your feet for extended periods.
Nice To Haves
- Experience in hospitality or leadership.
Responsibilities
- Oversee front desk operations and act as a problem solver for guests and teammates.
- Handle guest check-ins and check-outs with accuracy and professionalism.
- Support and train new front desk team members.
- Resolve guest issues quickly and professionally.
- Manage daily tasks including event sheet distribution, business center support, and lobby upkeep.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision insurance options
- Paid Time Off & Vacation
- Exclusive Atrium Traveler and brand discount programs
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on brands and services
- Community service and volunteer programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
