Front Desk Associate
Pure Dermatology•Metairie, LA
•Onsite
About The Position
This role involves welcoming patients, managing appointments, and ensuring patient information is up-to-date. The associate will also explain practice offerings, communicate with providers and teammates, and maintain an organized front desk and patient area.
Requirements
- A strong commitment to patient service, including when the day gets hectic.
- Clear, professional communication in person, by phone, and in writing.
- Close attention to detail and the ability to prioritize changing demands.
- Comfort using computers, phone systems, and new software.
- Respect for patient privacy and confidential information.
Responsibilities
- Welcome patients and respond to questions by phone, email, and online.
- Schedule and confirm appointments for multiple providers, following practice scheduling guidelines.
- Help patients prepare for visits, including collecting forms and keeping information up to date.
- Explain practice offerings, pricing, specials, and accepted rewards programs.
- Communicate with providers and teammates so patient needs are addressed and follow-up does not get lost.
- Keep the front desk and patient areas organized and welcoming.
Benefits
- Health insurance
- HSA
- Dental insurance
- Vision insurance
- PTO
- Paid Holidays
- Lunch & Treats provided
- Uniforms
- Cosmetic Treatments
- Discounted Retail
- Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
