Front Desk Associate

Atrium Hospitality•Springdale, AR

4d•$15 - $16•Onsite

About The Position

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. This role involves overseeing front desk operations, handling guest check-ins and check-outs, supporting and training new team members, resolving guest issues, and managing daily tasks such as event sheet distribution, business center support, and lobby maintenance. The ideal candidate will have customer service experience, be tech-savvy, and able to lift 50 lbs and stay on their feet. Experience in hospitality or leadership is preferred.

Requirements

Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
High school diploma or equivalent – Because communication, math, and common sense are key.
Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.
Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Nice To Haves

Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.

Responsibilities

Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Support and train new front desk team members—you’re the friendly coach they’ll thank later.
Resolve guest issues quickly and professionally (bonus points if they leave smiling).
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.